There's a problem with my home phone

Here are some answers to help you

• Check your Digital Voice service

  Check the status of your BT Digital Voice service by checking your broadband.

• Check your home phone

  Check the status of your BT Home Phone Standard service easily.

• Home Phone Standard fix a problem

  Run quick checks to fix phone line problems before contacting us. Test your socket, cables and equipment to avoid unnecessary engineer call‑out charges.

• Problems with my service

  Answers to the most common issues you may have with the Digital Voice service, including making and receiving calls, problems with your phone or extensions.