Follow these simple steps to get Complete Wi-Fi up and running on your BT Broadband.
Manage your Wi-Fi Controls
Get Started
You'll need the My BT app to manage your Wi-Fi Controls.
Download the My BT app from your app store - Apple | Android
Or scan this QR Code on your device.

Depending on what router you have what Wi-Fi Controls features you have and how you use them can change.
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Set up Complete Wi-Fi -
WiFi controls Devices Learn how to manage your devices in your home network.
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Parental controls Quick links to help you set up and manage BT Parental Controls for your BT Broadband connection.
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WiFi controls Groups Learn how to manage your Network more easily by creating and managing Wi-Fi groups in Wi-Fi Controls.
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WiFi controls Schedules Learn how to manage your home network more easily, creating and editing schedules for your devices and groups.
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Compatible Wi-Fi Learn how to connect all the devices in your home using Compatible Wi-Fi. Compatible Wi-Fi is an additional Wi-Fi network available on the BT Smart Hub 3. It gives you another way to connect to your Wi-Fi if an older device is struggling to join your main network.
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Hub Threat Protect Learn how to protect your home Wi‑Fi and every connected device with built‑in security on the BT Smart Hub. Hub Threat Protect automatically blocks online threats.
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Hybrid Connect All the information and help needed for Hybrid Connect, including what to find in the box, a physical description of the product, setup instructions, error states, and how to safely dispose of your old electrical and electronic equipment.
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Set up Complete Wi-Fi Follow these simple steps to get Complete Wi-Fi up and running on your BT Broadband.
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WiFi controls Devices Learn how to manage your devices in your home network.
-
WiFi controls Groups Learn how to manage your Network more easily by creating and managing Wi-Fi groups in Wi-Fi Controls.
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Parental controls Quick links to help you set up and manage BT Parental Controls for your BT Broadband connection.
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WiFi controls Schedules Learn how to manage your home network more easily, creating and editing schedules for your devices and groups.
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Compatible Wi-Fi Learn how to connect all the devices in your home using Compatible Wi-Fi. Compatible Wi-Fi is an additional Wi-Fi network available on the BT Smart Hub 3. It gives you another way to connect to your Wi-Fi if an older device is struggling to join your main network.
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Hub Threat Protect Learn how to protect your home Wi‑Fi and every connected device with built‑in security on the BT Smart Hub. Hub Threat Protect automatically blocks online threats.
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Cyber Threat Protect Quick links to get help with Cyber Threat Protect to keep you and your connected home secure when online.
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Hybrid Connect All the information and help needed for Hybrid Connect, including what to find in the box, a physical description of the product, setup instructions, error states, and how to safely dispose of your old electrical and electronic equipment.
Go back to: Manage you broadband service