Do I need to use the BT Hub for BT TV?

Your subscribed TV channels are delivered through your broadband connection rather than your TV aerial, so you'll need a reliable broadband connection.

To watch your subscribed BT TV channels, you need to use the BT Hub we sent you. If you're not using the correct Hub, you may see an error message.
You can check which BT Hub you have by looking at the label on the back or bottom of your Hub.
Other routers and older BT Hubs aren't supported.

For more help, see Help for BT Hubs.

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