Back

Your BT TV remote is lost or damaged

Before you consider replacing the remote, try retracing your steps and try to think of where and when you saw it last. 

TV Box Pro

If you have a TV Box Pro, you can try to locate it using the button on the side of the box. This will send a message to the remote to make a sound for 30 seconds to help you find it.

Still can’t find the remote?

If you still can’t find your remote, please contacting us.