BT Halo

Here are some answers to help you

• Learn about Broadband Backup

  Broadband Backup (included with Halo 3+) gives you free BT Mobile data if you lose your broadband connection or move house.

• Broadband Backup

  Learn how Broadband Backup (included with Halo 3+) is switched on and off, how to connect your devices at home and more.

• Learn about the 4G Mini Hub for BT Halo customers

  With the Keep Connected Promise (included with Halo 1, 2 and 3), if you lose your connection we'll send a mini hub to get you right back online.

• Using the 4G Mini Hub

  Set up and use your 4G Mini Hub with BT Halo to stay connected during broadband outages. Learn how it works and when to use it.

• Set up Complete Wi-Fi

  To get the most out of Complete Wi-F (included with Halo 3+), you'll need a BT ID and the My BT app. Find out how to get set up.

• Hybrid Connect

  Hybrid Connect is a clever little device that works with your Smart Hub 2. It uses EE’s 4G network to keep you online if your broadband goes down.