Follow these simple steps to change your BT ID security question and answer.
I have an issue with my BT ID
Here are some answers to help you
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Changing your BT ID username and security details -
What is a BT ID and how can I get one? A BT ID is the username and password you need to manage all your BT services online. Read this article to find out how to create and manage one.
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Get a BT ID Create a BT ID so you can easily access our apps and services.
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