Online billing with My BT is a great way to see your bills online. Copies of your bills are stored for 15 months, so they're always there to look at, download and print.
How do I log into My BT?
If you already have a BT ID, you just need to log in at www.bt.com/mybt. It's the quickest way to get your BT bill.
Once you've logged into My BT folw theese steps:
- select Your bills and usage
- Your bills should already be selected, this shows your most recent bill
- Your bill history shows your previous bills, up to the last 15 months
- you can View bill or Download as a PDF for each bill available
- use the Apply filter option to select how far back you'd like to view
If you've forgotten your BT ID username or password, take a look at I've forgotten my BT ID.
You can also manage your BT account using the My BT App.
I haven't got a BT ID or My BT account yet - how do I sign up?
- Create a BT ID here. You’ll need your BT account number and contact email address. You can find your account number on any bill or letter that we've sent you
- While creating the BT ID, you'll be asked whether you want online billing. Choose this option, and you’ll be able to see your bill online within 48 hours of signing up
We’ll send you an email or text whenever a new bill is ready. If you're new to BT, you won't see a bill online until we notify you it's available.
How do I change to online-only bills?
Find out how to make the change to online-only bills here
Why go online-only?
- Save money - we charge £3 for each paper bill we send you.
- Look at and download bills (for the last 15 months) and check your recent usage.
- Set up and change your Direct Debit details.
- Make a payment or change your billing address.
- Look at your payment history.
- Track a fault or an order.
- Change your products.
- Manage your settings and BT Extras - for example, BT Parental Controls or EE WiFi.
If you need a bit of help with your bill, take a look at I don't understand charges on my BT bill.
How do I log out of My BT?
To sign out, just hover over the My BT menu and click Log out