Manage your BT account

Set up Direct Debit billing for your BT account to pay your bills automatically, manage charges easily, and avoid missed or late payments.

You can easily update your BT contact details in My BT. Follow the steps in this article to update your contact details online.

Find out how to change your Direct Debit details.

Tell us an account holder has died - online or by phone - and transfer or close the account. You'll need some details, like their account or phone numbers.

Learn how to claim, activate and use your BT Reward Card. Check eligibility, fix issues and manage your reward easily.

Follow our easy-to-use guide to change to a paperless bill using My BT.

Learn how to change or cancel your BT broadband, TV or phone package. Check charges, manage your plan and get help.

This article covers how to renew your contract, contract lengths, and also what happens when you renew your BT services contract.

This article covers how to use the available SignVideo Interpreting Service. You'll need a PC or Mac, a webcam, and a broadband connection.

We value your business and aim to provide you with a service you can trust and rely on. Here are the details of our customer service guarantee.

If you want to change how and what BT markets to you, follow these simple steps.

If you’ve been mis-sold a BT landline service, find out your rights, how to cancel, and the steps to resolve the issue quickly and get the support you need.

Check notice periods, early termination fees and your options before you go.