More help with account roles

Here are some answers to help you

• BT account holder vs account manager

  Understand the difference between an account holder and an account manager, including what each role can access and manage on your BT account.

• Changing your BT ID username and security details

  Discover how to change your BT ID username.

• I have tried to activate my BT ID but my security answer is incorrect

  Find out how to activate your BT ID if your security answer is wrong.