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Set up and use Cyber Threat Protect features

Cyber Threat Protect is our most powerful level of digital defence, safeguarding your devices in real time.

 

Cyber Threat Protect features

  • Multi-device anti-virus protection - Protect up to 15 devices across PC, Mac, Android and iOS.
  • Protect against scams with Scam Assistant - Check suspicious messages, links, or QR codes instantly.
  • Keep your personal data secure with Dark Web Monitoring - Protect up to 52 pieces of your personal data, and we’ll let you know if it shows up where it shouldn’t.
  • Browse safely with Safe Web - Stay safe from threats while browsing, banking and using social media.
  • Social Media Monitoring - Link your social media accounts, and we’ll tell you about suspicious activity or if you’ve been hacked.
  • Store and create strong passwords with Norton Password Manager - Store and autofill passwords securely across your devices.

Set up and manage your features with the Cyber Threat Protect app:

 

Compatible Devices:

Windows™ 

Compatible with:

  • Microsoft Windows 11
  • Microsoft Windows 10 (all versions)
  • Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.
  • Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later with SHA2 support
  • Windows support includes devices using x86/x64 and Snapdragon X (Plus and Elite)/ARM chips

 

macOS®

  • Compatible with the current and previous two versions of macOS.

*SafeCam is not supported on macOS or Windows in S mode

 

Android™

Compatible with Android 10.0 or later. Must have the Google Play app installed. Multi-user mode not supported.

 

iOS

Compatible with iPhones or iPads running the current and previous two versions of Apple® iOS.

 

Installing anti-virus licences

  1. Open the Cyber Threat Protect app, or access via My BT (Log in using your BT ID).
  2. Select Security. 
  3. Select Manage in the Cyber Threat Protect tile.
  4. Go to the Device Security tile. 
  5. Select My Devices.
  6. Select Add Device.
  7. Follow the on-screen instructions.
  8. You will be asked to agree to an End User Licence agreement (EULA) and start the download.

To extend your protection to another computer, smartphone or tablet, send a download link via email or text message. You can also copy and send the link directly or scan a QR code.

If you’re installing on a computer, we recommend that you have only one version of security software.

During the installation process, Cyber Threat Protect will detect any other anti-virus software on your device and offer to uninstall it for you. If you prefer, you can uninstall it yourself. For optimal performance, we recommend uninstalling all files and browser extensions associated with your old antivirus software.

Use Scam Assistant

Scam Assistant is an AI-powered tool that can help you identify scams in seconds.

  1. Open the Cyber Threat Protect app, or access via My BT.
    Log in with your BT ID, then go to Security and select Manage under the Cyber Threat Protect tile.
  2. Go to the Scam Assistant tile.
  3. Upload a screenshot, or copy and paste the text message, social media post, email or website you want checked.
  4. In seconds, we'll let you know if it could be a scam.

Scam Assistant can also answer any scam questions you have, plus give you tips on what to do next.

Use Dark Web Monitoring

Online fraud and data breaches are on the rise, and if your information is stolen, it could end up on the dark web. With Dark Web Monitoring, we’ll regularly check whether your personal information, such as email addresses, passwords, or credit card numbers, has appeared on the dark web. Should it be found, we’ll notify you so you can take action to protect your information.

  1. Open the Cyber Threat Protect app, or access via My BT
    Log in with your BT ID, then go to Security and select Manage under the Cyber Threat Protect tile.
  2. Select Dark Web Monitoring.
  3. Select Personal Information.
  4. Select Monitored Information. We’ll regularly check whether your personal information, such as email addresses, bank account numbers, and insurance account details, has appeared on the dark web. Next to any product you want to monitor, select Add, then fill in these details.
  5. Select Save.

Use Safe Web

Safe Web protects you when you browse, search, or shop online using web browsers such as Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari. Turning on Safe Web on your device analyses the security level of the websites you visit and shows whether they are free of threats on that device.

  1. Open the Cyber Threat Protect app, or access via My BT
    Log in with your BT ID, then go to Security and select Manage under the Cyber Threat Protect tile.
  2. Select Safe Web.
  3. Select Activate.

Find out how to turn Safe Web on or off on the Norton website.

Use Social Media Monitoring

  1. Open the Cyber Threat Protect app, or access via My BT
    Log in with your BT ID, then go to Security and select Manage under the Cyber Threat Protect tile.
  2. Select Social Media Monitoring.
  3. Select Add to select the social media to be monitored.
  4. Select Save.

Covered by Social Media Monitoring

  Facebook Instagram X LinkedIn YouTube
Account takeover
Scam or phishing      
Malware      
Inappropriate content      
Hate speech      

 

Facebook, Instagram and LinkedIn limit access to user posts. For these platforms, only account takeover alerts linked to profile setting changes are monitored.

Use Norton Password Manager

 

  1. Open the Cyber Threat Protect app, or access via My BT.
  2. Go to Security
  3. Select Manage in the Cyber Threat Protect tile.
  4. Locate Password Manager.
  5. Follow the on-screen instructions to install the Norton Password Manager app.
  6. Sign in using your BT ID.

Can my family or friends use Norton Password Manager? 

If a family member or friend would also like to use Norton Password Manager, you can share the following link so they can set up an account with Norton.

Get a summary of your protection

You can see a summary of your protection in the app with the Norton Protection Report. Every time your files or apps are scanned, identity threats are recognised, compromised networks are identified, or other online threats are detected, information about the activity is logged in the Protection Report. 

You can use the Report Frequency Filter to control how much activity the Protection Report shows at one time. 

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