Different countries charge different rates for calls, texts and data. Find out more about charges abroad.
Roaming in Europe
Roam Like Home is available to all BT Mobile customers at no extra cost. It lets you use your minutes, texts and data allowances within our Roam Like Home zones without paying extra roaming charges.
Find out more about Roam Like Home at bt.com/RoamlikeHome.
Roam Like Home is available in these countries:
| Roaming | Countries included |
|---|---|
| Zone 1a | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Isle of Man, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal (including Azores and Madeira), Romania, Slovakia, Slovenia, Spain, Sweden, Vatican City |
| Zone 1b | Canary Islands, French Guiana, Gibraltar, Guadeloupe, Guernsey, Iceland, Liechtenstein, Martinique, Mayotte, Norway, Reunion, Saint Barthelemy, Saint Martin, San Marino, Switzerland |
What's included in your bundle
- calls and texts to the UK (to any UK mobile or standard fixed-line number 01, 02, 03)
- calls and texts within the same Roam Like Home country
- calls and texts to another Roam Like Home country
- receiving calls when in a Roam Like Home country
- data usage
- calls to emergency services (999 or 112)
- calls to Customer Care 150, 151 and 154
- calls to numbers starting 0800, 0808 and 0500
- BT Mobile Voicemail
If your plan includes 20GB or more of data, a surcharge may apply if you use more than 15GB while roaming in a single billing cycle.
What's not included in your bundle
- Picture messages (MMS)
- Calls to service numbers (starting 084, 087, 118)
- Calls and texts to non-EU countries
- Calls and texts to international destinations from the UK
What happens if you go over your allowance?
If you exceed your allowance, you’ll be charged UK out-of-bundle rates. You can also buy a UK add-on.
| Zone 1a | Zone 1b | |
|---|---|---|
| Calls | 49.33p/min | 41p/min |
| Texts | 15p/message | 11p/message |
| Data | 14.09p/MB | 11.68p/MB |
Keeping a lid on costs
To stop you getting hit with an unexpectedly high bill, we cap the data you can use when abroad at £35. You can change this by going to www.bt.com/mymobile. Or you can turn off data altogether in your phone's settings.
Find out how to turn off data settings.
There are other ways we can help you manage how much you spend on your mobile when you're away.