To cancel BT Answer 1571, do it online or call us. The quickest way is online.
- Go to www.bt.com/callingfeatures.
- Select Manage my calling features.
- This will start an online order process. Put in your home number and postcode.
- Confirm you're the BT account holder to continue. The next screen will display any calling features currently on your line.
- To cancel 1571, scroll down and select Remove all my messaging features.
- Click Continue to complete the cancellation order.
You can also manage all your calling features (including ordering, upgrading and cancelling them) in My BT.