Getting set up with a BT Landline

What can we help with?

• Getting a BT landline

  How to get a new BT phone line or second line, including information on keeping your number and the installation process.

• Add-ons and calling features
• Costs and charges
• Help people with impairments or with particular needs
• Digital Voice

  Manage your BT Digital Voice service—set up handsets, use calling features, back up contacts, fix call issues, and stay connected during power cuts.

• Set up and use a Digital Voice Adapter

  This article explains how to set up and use a Digital Voice Adapter for your Digital Voice service. The adapter enables you to set up your handset wherever it suits you best in your home.

• Set up a Battery Back Up

  This article covers setting up and using a Battery Back Up, which can power your BT Smart Hub and Openreach modem so you can still make essential calls using the Digital Voice service.