Digital Voice support

Digital Voice is our new home phone service that makes keeping in touch with loved ones even better. It will now be convenient for you to have great HD clarity on your home phone.

If we've written to say your home phone is moving to Digital Voice, it's because you'll be upgraded to a new broadband-based connection. There won't be any change to your plan or bill, and your number will stay the same.

Find out how you can make a change to your BT services - TV, home phone services or calling plan.

If you've had some issues with your telephone line and equipment, there are some simple checks you can do by watching our helpful video.