Account set-up

What do you want to set up?

• Set up a primary BT Email account

  Follow these simple steps to set up your main BT Email account and get your service up and running.

• Creating BT Email addresses

  If you do not already have a BT Email address, you’ll no longer be able to create one; this option was withdrawn in October 2022. If you already have a BT Email address, you can continue to create up to 11 additional email addresses.

• Can I move my BT Email address to another account?

  Need to move your BT email address to another account? This guide explains when it’s possible, what you’ll need, and how to complete the process quickly and securely.

• Add email sub-accounts to a BT ID

  Want to move your BT email address to another account? This guide explains when it’s possible, what you’ll need, and the steps to make the move quickly and securely.