Follow these steps to restart and reset your Openreach modem to fix connection problems.
Fix a problem
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Restart your Openreach modem to fix connection problems -
Broadband and Wi-Fi Improve your Wi-Fi signal, whether it’s slow or you can’t connect.
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Full Fibre: Check your wiring and set-up There are some simple checks you can try to fix your broadband connection issue. This may save you from calling us or paying for an engineer to come out.