Call charges depend on:
- The number you call.
- Whether your number is included (free) in call plan minutes.
- If you have used your free minute allowance.
Using your free minute allowance
Not all phone calls are included on unlimited-minute plans; for example, calls to 0900 numbers.
Always check before you call.
Use My BT to check which plan you have or how many minutes you have used from your allowance.
UK landline numbers (beginning with 01 or 02)
- From landline: included (free) in your call plan minutes (20p outside of minutes).
- From mobile: included (free) in your call plan minutes (54.37p outside of minutes) .
For our latest prices, please visit the BT Residential Phone Tariff and enter "Call Packages & Charges" in the search bar.
Calls to UK Mobile
- From landline: included (free) in your call plan minutes (20p outside of minutes).
- From mobile: included (free) in your call plan minutes (54.37p outside of minutes for mobile).
For our latest prices, please visit the BT Residential Phone Tariff and enter "Call Packages & Charges" in the search bar.