Getting set up with BT Halo

Here are some answers to help you

• Using the 4G Mini Hub for BT Halo customers

  With the Keep Connected Promise (included with Halo 1, 2 and 3), if you lose your connection we'll send a mini hub to get you right back online.

• Learn about Broadband Backup

  With our Keep Connected Promise for BT Halo customers, we'll get you back online quickly if your broadband stops working.

• Using Broadband Backup

  Learn how Broadband Backup is switched on and off, how to connect your devices at home and much more.

• How do I set up Complete Wi-Fi?

  To get the most out of Complete Wi-Fi, you'll need a BT ID and the My BT app. Find out how to get set up.

• Setting up Hybrid Connect

  How to set up Hybrid Connect, which comes included with Halo 3+, in minutes using My BT app.

• Tips for using Hybrid Connect

  How to get the most out of your Hybrid Connect.