5G gives you a faster, more reliable connection, even when you are in the busiest places. You can download a movie in seconds, video call or stream and download at busy train stations, concerts and stadiums.
No, 4G phones don’t have the technology to work with 5G. In order to connect to our 5G network, you need a phone with a 5G chipset.
If you use your BT SIM in another 5G device, we can’t guarantee it will work, or provide any ongoing device support.
If a non-approved 5G device is used with a 5G SIM and is found to cause issues or damage to the BT network, it may result in the account being restricted.
Yes, with Roam Like Home, you can use your phone in 47 countries without paying roaming charges, so you can make calls, send texts and use data as if you were at home.
Find out more about Roam Like Home.
If you visit a country outside the EU, such as the USA, Mexico, or Canada, that isn’t covered by Roam Like Home, you can buy an add-on to our Travel Data Pass.
However, 5G roaming won’t be available at launch, so if you use your 5G phone abroad, you might not get 5G speeds. Your phone will still work, but it could use 4G, 3G, or even 2G, depending on the network in the country you are in.
Find out more about the benefits of 5G in the video below.