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How do I sign up to ex-directory services?

If you wish to limit the ways in which your directory details are listed, you can choose one of the following options:

  • Ex-directory - No calls. Your details will not be included in the Phone Book and will not be available via BT 118500 Directory Enquiries, nor our online directory service
  • Directory Enquiries Only. Your details will be disclosed only through Directory Enquiries. This means your details won’t be printed in the Phone Book and won't be available on our online directory service

Both options are free and you can sign up by calling 0330 123 4150 between 8.30am and 5pm, Monday to Friday. 

You might also like to opt out of receiving unsolicited calls by signing up to the Telephone Preference Service.

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