- Using webmail? Log out of your email account then log back in again. It sounds simple, but it really does work!
- Using an email program? If you're having problems, try logging in to webmail. Send yourself a test email. If everything works fine in webmail, you may need to check your program settings.
- Other tips:
- Check that email addresses are typed correctly
- Check spam folders - genuine emails sometimes end up in there by mistake
Many customers find the BT community forum is a great way of getting help. It's easy to get answers to your questions:
BT Tech Experts can help with email problems
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