Manage your account
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How can I change my BT contact details in My BT? -
Change your Direct Debit details Find out how to change your Direct Debit details.
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BT Line Rental Saver Find more information about discounts and renewals.
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Managing and using calling features Find information about user guides for phones and calling features.
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Notifying us of a bereavement Tell us an account holder has died - online or by phone - and transfer or close the account. You'll need some details, like their account or phone numbers.
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How do I view my bill online? -
How to change or cancel a BT phone, TV or broadband package -
Leaving BT Check what you need to do to leave BT, fees if you are leaving before your contract and date. Instead of leaving BT, you can also ask us to fix problems with your service.
Go back to: Account and billing